January 15, 2016
Study Suggests Competition From Uber May Curb Cabbie Rudeness
Is the rise of car share services like Uber and Lyft making taxi drivers nicer? The Washington Post reports that according to research presented this week by the Technology Policy Institute's Scott Wallsten, complaints are down in New York and Chicago, including those about general rudeness, busted A/C, and that bit about the credit card machine not working. The drop in complaints corresponds with the rise of availability of Uber and Lyft in those cities, they claim.
What are New Yorkers complaining about less
What are New Yorkers complaining about less
